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Filing year 2024

BETTER BUSINESS BUREAU INC

Phoenix, Arizona·EIN 86-0006552·6
Total revenue
$20.7M
Total assets
$14.7M
Total expenses
$19.9M
Reported officers
71
Mission

TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. THE BUREAU ACCOMPLISHES THIS BY: CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES, SETTING STANDARDS FOR MARKETPLACE TRUST, ENCOURAGING AND SUPPORTING BEST PRACTICES, CELEBRATING ROLE MODELS, AND DENOUNCING SUBSTANDARD MARKETPLACE BEHAVIOR.

Executive compensation, broken down

Form 990 · Schedule J · 11 reported individuals · Filing year 2024

$806k
$838k
Base
$488k
Bonus
$206k
Other
Benefits
$30k
VP & Cao
vice president
$514k
$534k
Base
$473k
Bonus
$20k
Other
Benefits
$8k
VP of Strategy
vice president
$279k
$290k
Base
$256k
Bonus
$5k
Other
Benefits
$8k
Dir. Bus Relations
unclassified
$253k
$263k
Base
$235k
Bonus
Other
Benefits
$11k
Dir. Bus Relations
unclassified
$231k
$240k
Base
$214k
Bonus
Other
Benefits
$11k
VP & CPO
vice president
$209k
$218k
Base
$167k
Bonus
$33k
Other
Benefits
$2k
Base
$154k
Bonus
$30k
Other
Benefits
$1k
Bus. Relations Rep
unclassified
$190k
$197k
Base
$177k
Bonus
Other
Benefits
$8k
Dr of Com. Mrktng
unclassified
$183k
$190k
Base
$170k
Bonus
Other
Benefits
$8k
$168k
$175k
Base
$128k
Bonus
$33k
Other
Benefits
$581
VP of People & Cul
vice president
$166k
$173k
Base
$134k
Bonus
$26k
Other
Benefits
$224

Teal figures restate each filed amount in 2026 dollars.

Estimated with Phoenix-Mesa-Scottsdale, AZ metro-area CPI-U, restating filed pay into April 2026 dollars. A restatement of past pay, not current or projected pay.

Plus 60 unpaid individuals.

Up 26%
from 2023

From $641k in 2023 to $806k in 2024.

$641k
2023
$806k
2024
In today's dollarsEst.
Up 23% in real terms$681k to $838k

Estimated with Phoenix-Mesa-Scottsdale, AZ metro-area CPI-U, restating filed pay into April 2026 dollars. A restatement of past pay, not current or projected pay.

Highest reported compensation in each year. Volunteer board members and partial-year payouts are filtered out.
Financial trend

Revenue and expenses over time

BETTER BUSINESS BUREAU INC reported revenue and expenses across 2 filing years.

RevenueExpenses
$17.5M
$17.4M
2023
$20.7M
$19.9M
2024
Total revenue and total expenses from IRS Form 990 filings.
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