THE BETTER BUSINESS BUREAU'S MISSION IS TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. WE DO THIS BY SETTING STANDARDS FOR MARKETPLACE TRUST; ENCOURAGING AND SUPPORTING BEST PRACTICES BY ENGAGING WITH AND EDUCATING CONSUMERS AND BUSINESS; CELEBRATING MARKETPLACE ROLES; CALLING OUT AND ADDRESSING SUBSTANDARD MARKETPLACE BEHAVIOR; AND CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES AND CHARITIES.THE BETTER BUSINESS BUREAU SEES TRUST AS A FUNCTION OF TWO PRIMARY FACTORS - INTEGRITY AND PERFORMANCE. INTEGRITY INCLUDES RESPECT, ETHICS, INTENT, AND WORKING TOWARD A DIVERSE, INCLUSIVE AND EQUITABLE MARKETPLACE. PERFORMANCE SPEAKS TO A BUSINESS'S TRACK RECORD OF DELIVERING RESULTS IN ACCORDANCE WITH BBB STANDARDS AND/OR ADDRESSING CUSTOMER CONCERNS IN A TIMELY, SATISFACTORY MANNER.
Executive compensation, broken down
Form 990 · Schedule J · 5 reported individuals · Filing year 2024
Percentile bands compare each position's total pay with the same role at nonprofits nationwide, across all sectors.
- Base
- $196k
- Bonus
- $40k
- Other
- —
- Benefits
- $7k
- Base
- $126k
- Bonus
- —
- Other
- $37k
- Benefits
- —
- Base
- $159k
- Bonus
- —
- Other
- —
- Benefits
- —
| Position | Base | Bonus | Other | Benefits | Total |
|---|---|---|---|---|---|
President & CEO 75th to 90th percentile | $196k | $40k | — | $7k | $264k $285k |
VP of Business Relations Vice President Median to 75th percentile | $126k | — | $37k | — | $163k $176k |
Executive Vice President 25th percentile to median | $159k | — | — | — | $159k $171k |
Chief Financial Officer Median to 75th percentile | — | — | — | — | $133k $143k |
Business Relations Represe Highest Compensated Employee 10th to 25th percentile | — | — | — | — | $104k $112k |
Teal figures restate each filed amount in 2026 dollars.
Estimated with BLS CPI-U for the Northeast region, restating filed pay into May 2026 dollars. A restatement of past pay, not current or projected pay.
Plus 24 unpaid individuals.
Up 3%
from 2023
From $256k in 2023 to $264k in 2024.
Estimated with BLS CPI-U for the Northeast region, restating filed pay into May 2026 dollars. A restatement of past pay, not current or projected pay.
Chief Executive Officer pay rose 3% from 2023 to 2024, while revenue rose 6%.
- Vice President pay rose 10% from 2023 to 2024.
- Chief Financial Officer pay rose 12% from 2023 to 2024.
Pay for the position itself, not any one person. The officeholder may have changed between 2023 and 2024.
Revenue and expenses over time
THE BETTER BUSINESS BUREAU INC reported revenue and expenses across 2 filing years.
Common questions about THE BETTER BUSINESS BUREAU INC
What does the Chief Executive Officer of THE BETTER BUSINESS BUREAU INC earn?
In 2024, the Chief Executive Officer of THE BETTER BUSINESS BUREAU INC received $263,930 in total compensation. This pay is in the top quarter for Chief Executive Officer roles among nonprofits nationwide, across all sectors, though not the top 10% of comparable filings. Based on IRS Form 990 data.
How does Chief Executive Officer pay at THE BETTER BUSINESS BUREAU INC compare with similar nonprofits?
Compared with the same role at nonprofits nationwide, across all sectors, the 2024 pay of the Chief Executive Officer at THE BETTER BUSINESS BUREAU INC falls between the 75th and 90th percentiles.
What are THE BETTER BUSINESS BUREAU INC's revenue and expenses?
In 2024, THE BETTER BUSINESS BUREAU INC reported $4.4M in total revenue and $4.5M in total expenses on its IRS Form 990.
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