THE INFORMATION AND REFERRAL FEDERATION OF LOS ANGELES COUNTY, DBA 211 LA IS A NONPROFIT CORPORATION FORMED TO IMPROVE ACCESS TO HUMAN SERVICE AGENCIES BY PROVIDING INFORMATION AND REFERRALS TO THESE AGENCIES AND BY PROVIDING COORDINATION (SEE SCHEDULE O) BETWEEN THE VARIOUS PROGRAMS IN LA COUNTY WHICH OFFER SPECIALIZED INFORMATION AND REFERRAL SERVICES. SPECIALIZED SERVICES PROVIDED BY 211 LA INCLUDE THE LA COUNTY'S ELDER ABUSE HOTLINE, THE SAFELY SURRENDERED BABY HOTLINE, MOBILITY MANAGEMENT SERVICES, ABUSE PREVENTION/INTERVENTION SERVICES, YOUTH SERVICES, VETERANS SERVICES, AND EARLY INTERVENTION SERVICES. IN ADDITION, 211 LA ENGAGES IN DEVELOPING SOFTWARE TO SUPPORT AND ENHANCE CUSTOMER SERVICE THROUGH THE DEVELOPMENT OF DIGITAL AND ONLINE SERVICES. 211 LA ALSO MAINTAINS A DATABASE OF COMMUNITY RESOURCES AND WEB-BASED SERVICES THAT ENABLE ONLINE ACCESS TO THIS DATABASE.
Executive compensation, broken down
Form 990 · Part VII & Schedule J · 5 reported individuals · Filing year 2023
Percentile bands compare each position's total pay with the same role at Human Services organizations in California.
- Base
- $230k
- Bonus
- $25k
- Other
- —
- Benefits
- $4k
- Base
- $183k
- Bonus
- —
- Other
- —
- Benefits
- $4k
| Position | Base | Bonus | Other | Benefits | Total |
|---|---|---|---|---|---|
Executive Director 75th to 90th percentile | $230k | $25k | — | $4k | $277k $306k |
Chief Operating Officer 75th to 90th percentile | $183k | — | — | $4k | $206k $228k |
Sen Dir Organizational Dev Highest Compensated Employee 25th percentile to median | — | — | — | — | $141k $156k |
Sr Director of I & R Highest Compensated Employee 25th percentile to median | — | — | — | — | $138k $152k |
Sr Director of Operations 25th percentile to median | — | — | — | — | $138k $152k |
Teal figures restate each filed amount in 2026 dollars.
Estimated with Los Angeles-Long Beach-Anaheim, CA metro-area CPI-U, restating filed pay into May 2026 dollars. A restatement of past pay, not current or projected pay.
Plus 5 unpaid individuals.
Top pay as a share of expenses
In 2023, the highest total compensation at THE INFORMATION AND REFERRAL FEDERATION OF LOS ANGELES COUNTY equaled 1% of the organization's total expenses. The median for human services organizations is 8%.
Based on 26,698 human services organizations, each measured at its most recent filing year with reported expenses and compensation.
Up 16%
from 2022
From $239k in 2022 to $277k in 2023.
Estimated with Los Angeles-Long Beach-Anaheim, CA metro-area CPI-U, restating filed pay into May 2026 dollars. A restatement of past pay, not current or projected pay.
Chief Executive Officer pay rose 33% from 2022 to 2023, while revenue fell 10%.
- Chief Operating Officer pay fell 14% from 2022 to 2023.
- Highest Compensated Employee pay rose 15% from 2022 to 2023.
Pay for the position itself, not any one person. The officeholder may have changed between 2022 and 2023.
Among peers
Revenue and top compensation, plotted against similar organizations. This organization is highlighted in cyan.
Common questions about THE INFORMATION AND REFERRAL FEDERATION OF LOS ANGELES COUNTY
What does the Chief Executive Officer of THE INFORMATION AND REFERRAL FEDERATION OF LOS ANGELES COUNTY earn?
In 2023, the Chief Executive Officer of THE INFORMATION AND REFERRAL FEDERATION OF LOS ANGELES COUNTY received $277,248 in total compensation. This pay is in the top quarter for Chief Executive Officer roles among Human Services organizations in California, though not the top 10% of comparable filings. Based on IRS Form 990 data.
How does Chief Executive Officer pay at THE INFORMATION AND REFERRAL FEDERATION OF LOS ANGELES COUNTY compare with similar nonprofits?
Compared with the same role at Human Services organizations in California, the 2023 pay of the Chief Executive Officer at THE INFORMATION AND REFERRAL FEDERATION OF LOS ANGELES COUNTY falls between the 75th and 90th percentiles. In 2023, the highest total compensation at THE INFORMATION AND REFERRAL FEDERATION OF LOS ANGELES COUNTY equaled 1% of the organization's total expenses. The median for human services organizations is 8%.
What are THE INFORMATION AND REFERRAL FEDERATION OF LOS ANGELES COUNTY's revenue and expenses?
In 2023, THE INFORMATION AND REFERRAL FEDERATION OF LOS ANGELES COUNTY reported $19.4M in total revenue and $19.8M in total expenses on its IRS Form 990.
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